Tag Archives: Massive Southwest Airlines disruption leaves customers stranded and call centers swamped

Massive Southwest Airlines disruption leaves customers stranded and call centers swamped

Massive Southwest Airlines disruption leaves customers stranded and call centers swamped Last week’s winter weather travel mess is lingering like a vicious hangover into this week — and the headaches have been migraine-proportioned for Southwest Airlines, its CEO Bob Jordan, airline employees and most of all its frustrated passengers on Monday. More than 3,900 flights […]

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